Privacy Notice

Introduction

Welcome to JustLame!

Pixmeknot Limited, which we will call "JustLame," really cares about keeping your personal information, which we will refer to as "Personal Data," safe. This is our privacy notice ("Privacy Notice" or simply "Notice"), and it is here to explain what we do with your Personal Data, how we protect it, and what rights you may have under applicable data protection and privacy laws.

Summary of Our Privacy Notice

At JustLame, we take your privacy seriously. We want you to know that:

What Does this Privacy Notice Cover?

This Privacy Notice covers your interactions with us in various ways, such as:

• Using Our App: When you use JustLame, we collect and process your Personal Data to provide you with our services.
• Getting Help: If you need assistance, we handle your Personal Data there too.
• Visiting Our Website: When you visit justlame.link, this Privacy Notice applies to your data.
• Social Media: We may engage with you on our social media sites, and we want you to know how we handle your data there.
• Staying in Touch: When we communicate with you about our products and services, your Personal Data is treated with care.

Our Role With Respect to Your Personal Data

In the context of this Notice, JustLame plays the role of a "data controller" or "business" for the Personal Data we process. What this means is that we decide how and why your Personal Data is collected and used.

Legal Justifications for Processing Your Personal Data

To use your Personal Data, we must have a valid reason, which under some laws is called the "lawful basis for processing." We may process your Personal Data based on these reasons:

• Your Consent: Sometimes, we will use your Personal Data because you actively indicated it is okay that we do so.
• Keeping Our Agreement Obligations: This includes using your Personal Data to fulfill our agreement with you by, for example, providing requested customer support or informing you of changes to your subscription.
• Legitimate Interests: We sometimes use your Personal Data because we believe it is in our best interest or the interest of someone else. This includes product improvement, customer engagement, security and fraud prevention, and business operations.
• Following the Law: This includes processing your Personal Data to follow the law, such as keeping records of your cookie choices to comply with applicable laws.

What Personal Data We Collect and Process

At JustLame, we collect and process personal data for various purposes. Please note that we do not sell your Personal Data nor share for cross-context behavioral advertising.

Account Registration and Authentication

• Purpose: We use your data to create and safeguard your JustLame account.
• Data Collected: Email address, password (hashed and not accessible to us), authentication tokens, user ID.
• Retention: For as long as your account exists.

App Personalized Features

• Purpose: We gather and process your Personal Data to provide you with personalized fitness challenges and tracking.
• Data Collected: Username, profile information, fitness challenge data, video content you upload, and interaction data.
• Retention: For as long as your account exists or until you delete your entries.

User Content (Videos and Challenges)

• Purpose: We process videos and challenge content you upload to provide the core functionality of our fitness challenge service.
• Data Collected: Video recordings, challenge submissions, comments, and related metadata.
• Retention: For as long as the content exists or until you delete it.

Subscription Management

• Purpose: We process some of your data to manage user subscriptions, including sign-ups, cancellations, and renewals.
• Data Collected: Email, user ID, subscription status, subscription length, purchase history. Note: We do not have access to sensitive payment information like credit card numbers.
• Retention: Information is stored as long as we maintain active business accounts with Google and Apple.

Analytics

• Purpose: We gather and observe data for identifying trends and making data-driven decisions to enhance app improvements.
• Data Collected: App usage data, including user behavior data presented in an aggregated format.
• Retention: Aggregated data remains accessible indefinitely.

Push Notifications

• Purpose: We use push notifications to deliver updates and reminders.
• Data Collected: Push notification tokens linked to user profiles.
• Retention: For as long as your JustLame account exists.

Cookies

A "cookie" is a small file on your device with device info. We use cookies for server-load balancing purposes and to remember your preferences. We use two types of cookies:

• Session cookies: They are gone when you close your browser.
• Persistent cookies: They might stay after you close your browser but have an expiration date.

If you do not want cookies, adjust your browser settings to reject all or some cookies. Keep in mind, some features may not work if you block certain cookies.

How Long We Keep Your Personal Data

We keep your Personal Data for as long as needed for the purpose we collected it and in accordance with our data retention policies. We retain and use your Personal Data as required to meet legal obligations, resolve disputes, and enforce our agreements and policies. If we use your data for multiple purposes, we keep it until the purpose with the longest retention period expires, discontinuing use for shorter periods.

International Transfers of Your Personal Data

Our company is based in the United Kingdom, and our service providers operate globally. When your Personal Data is safeguarded by UK or EU General Data Protection Regulation, before sending it to parties outside the European Economic Area or the UK, we will ensure the third party maintains the same level of privacy and security for your data as we do. We use safeguards like the Standard Contractual Clauses approved by the European Commission.

What Privacy Rights Do You Have?

You have specific rights regarding your Personal Data that we collect and process:

How Can You Exercise Your Privacy Rights?

To exercise any of the rights described above, please submit a request by either:

1. Contacting us by email at support@justlame.link
2. Contacting our support team within the app

Please allow us up to a month to reply to your requests from the day we received your request. If we need more time (up to 90 days in total), we will inform you of the reason and the extension period in writing.

Privacy of Children

JustLame is not directed at, or intended for use by, children under the age of thirteen.

Data Integrity & Security

We are strongly committed to keeping your Personal Data safe. We have implemented and will maintain technical, administrative, and physical measures that are reasonably designed to help protect your Personal Data from unauthorized processing. Unauthorized processing includes unauthorized access, exfiltration, theft, disclosure, alteration, or destruction. Some of those measures include encryption and access control measures. However, it is important to note that we cannot guarantee full security if you continue to use a deprecated version of the app. To ensure the best protection for your Personal Data, we recommend keeping your app up-to-date.

Right to Lodge a Complaint

If the UK or EU General Data Protection Regulation applies to our processing of your Personal Data, you have the right to lodge a complaint with a supervisory authority if you are not satisfied with how we process your Personal Data. In the UK, you can lodge a complaint with the UK Information Commissioner's Office (ICO).

Changes to this Notice

If we make any material change to this Notice, we will post the revised Notice to this web page and notify our users. We will also update the "Last Updated" date. By continuing to use our Services after we post any of these changes, you accept the modified Notice.

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