Terms of Service
Last Updated: February 7, 2025
Effective Date: February 7, 2025
PLEASE READ THESE TERMS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU.
1. Introduction
1.1. These Terms of Service (the "Terms") apply to the various JustLame websites, mobile applications, online platforms, and digital products and services (the "Services") owned and provided by Pixmeknot Limited, 65 Icona Point Warton Road, London, England, E15 2LE ("JustLame"). JustLame can be contacted at support@justlame.link.
1.2. You must read the provisions of these Terms carefully if you wish to use the Services.
2. Acceptance
2.1. By using the Services, you agree to be bound by the provisions of these Terms. You acknowledge that you have read these Terms, and that you accept these Terms and any amendments made to them by JustLame from time to time. If you do not agree to and accept these Terms, you must not make any use of the Services and you must delete all applications through which they are provided.
2.2. JustLame reserves the right to amend or amplify these Terms or any of their provisions from time to time. By continuing to use the Services, you agree to keep yourself up to date with the latest version of these Terms, and to such amendments or amplifications to these Terms from time to time. Each time you access the Services, you agree to be bound by the Terms in effect at that time.
2.3. You must be at least 18 years old, or the age of legal majority in your jurisdiction of residence, to use the Services and purchase any subscription for them.
3. Grant of Rights and Use of the Services
3.1. JustLame grants you the rights to access and use the Services, upon acceptance of these Terms. These rights are personal, revocable, non-transferable, non-sublicensable, limited, and non-exclusive. All rights not expressly granted under these Terms are reserved by JustLame.
3.2. You may use the Services only for as long as you fully abide by these Terms.
4. Login Information and Responsibility for Account Credentials
4.1. If you log into the Services via Apple, Google, or any third-party service, you consent to JustLame accessing such information as may be publicly available to JustLame through such third-party service.
4.2. You are solely responsible for maintaining the confidentiality of your login credentials, including any username, password, or authentication method associated with your account. You must not share your credentials with any third party or allow anyone else to access the Services using your account or login credentials. You shall be responsible for all access to the Services with your login credentials. When your login credentials have been used in order to gain access to the Services, JustLame shall be entitled to assume that such use and all related communications emanate from you. JustLame shall not be liable for any loss or damage arising from unauthorized use of your login credentials or from any unauthorized access to your account. If you become aware of a breach of the confidentiality of your login credentials, you must immediately reset your password. JustLame may, in its sole and absolute discretion and for any reason whatsoever, require you to change your username, password, or other login credentials at any time.
5. Subscriptions
5.1. You may obtain a subscription to use the Services. Subscriptions renew on a periodic basis, as determined by JustLame, unless you indicate and request non-renewal using the subscriptions management function on your mobile device.
5.2. Subscriptions are purchased from and billed by your mobile application provider, for example Google or Apple, from which you originally downloaded the application (the "Services Provider"). Subscriptions, including terminations and renewals, are subject to the Services Provider's terms and conditions. You must contact your Services Provider if you have a query regarding billing or refunds.
6. Enhancements and Support
6.1. Although you may receive access to Services enhancements, upgrades, later releases, or versions, you have no general right thereto. These are made available in the sole and absolute discretion of JustLame, and JustLame shall have no obligation to make them available.
6.2. You have no general right to support in respect of the Services. JustLame may, in its discretion, make support available by way of tutorials and online content.
7. Obligations and Prohibitions
7.1. You shall use the Services only in compliance with all applicable laws, rules, and regulations.
7.2. You shall access and download the Services from authorized distribution platforms only and you shall not obtain them from or through any other source. You shall use the Services on legitimate, authorized devices only. For security reasons, JustLame reserves the right to terminate your usage of the Services if you have obtained it from an unauthorized source or if you use them on an unauthorized or illegitimate device.
7.3. You shall not sub-license or make available to any other party the Services or the rights granted to you under these Terms.
7.4. You shall not use the Services otherwise than in compliance with the provisions of these Terms. You shall not:
- use the Services for any commercial or business purpose, unless expressly authorized by JustLame;
- mirror, frame, disassemble, decompile, extract source code from, reverse engineer, or create derivative works based on the Services;
- duplicate, copy or reproduce the Services, any related code, or other materials relating to the Services, except as provided for in these Terms;
- sell, transfer, transmit, publish, distribute or make the Services or any copies thereof available to any other party;
- alter or remove any notices or trademarks used on or in relation to the Services;
- attempt to gain unauthorized access to any part or feature of the Services or avoid, bypass, or circumvent any restrictions or protective features of the Services;
- test, probe, or scan the vulnerability of the Services or breach any of the security or authentication measures of the Services;
- interfere with the proper working of the Services, including, without limitation, by overloading or the use of viruses or malicious code;
- use the Services in any unlawful or illegal manner, including, without limitation, to upload, post, or transmit, or otherwise make available any unlawful content or materials, or to use them to generate or distribute content that is illegal, harmful, misleading, violent, sexually explicit, or violates the rights of others;
- copy, distribute, clone, or index any of the Services' content without JustLame's express prior written consent;
- use robots, spiders, scrapers, crawlers, or any automated means, including tools used to collect data for machine learning, artificial intelligence, or model training, to access, extract, or index the Services, or use any data-mining or extraction methods in relation to the Services;
- in any manner make the Services available to multiple users; or
- use the Services or any part of it to create or market any product or service that competes with the Services.
8. User Content
8.1. The Services may allow you to upload, transmit, or post content including, without limitation, images, photographs, videos, text, and other information or other materials ("User Content").
8.2. You warrant and represent that User Content uploaded, transmitted, or posted by you:
- shall be your own original work and shall not infringe, violate, or misappropriate any rights of any third party, and you warrant that JustLame shall not need to obtain any licenses from or make any payment to any third party relating to the User Content;
- shall not contain anyone else's work or be owned by or subject to the rights of any third party;
- shall be complete and accurate, and not deceptive, false, misleading, or fraudulent;
- shall not be illegal, unlawful, obscene, vulgar, profane, abusive, threatening, defamatory, invasive of privacy or publicity rights, or otherwise objectionable; and
- shall not promote or encourage any harassment, harm, hatred, discrimination, violence, illegal or harmful substances or activities, or any unlawful or illegal conduct.
8.3. JustLame reserves the right, consistent with applicable law, to determine whether any User Content violates these Terms, and to take actions including to edit, refuse, or remove the User Content, and/or to limit or revoke your use of the Services.
8.4. You grant to JustLame and its subsidiaries and affiliates the irrevocable, non-exclusive, sub-licensable, transferable, worldwide, royalty-free, perpetual rights and license to use, copy, distribute, transmit, edit, and modify User Content in any format, manner or media now or later developed without any payment due to you. This license is for purposes of operating, promoting, and improving the Services and JustLame's services. The license includes the rights to translate, display, reproduce, change, create derivative works, distribute, and commercialize. JustLame shall be free to copy, adapt, distribute and disclose to third parties any such User Content for any purpose in any form throughout the world in perpetuity. However, there may be settings in the Services that allow you to limit the scope of JustLame's use of User Content, and JustLame will publicly display your User Content only if you have made it visible to others.
8.5. Community Guidelines. All User Content must comply with our Community Guidelines, which are incorporated into these Terms by reference. Violation of the Community Guidelines may result in removal of content, suspension, or termination of your account.
9. Intellectual Property
9.1. JustLame owns and retains all intellectual property rights in and to the Services and all related code (the "Intellectual Property"). This includes all interests, ownership rights and title in the Services and all content on it, including, without limitation, computer code, copyrights, patents, trademarks, trade names, titles, designs, trade secrets, and methods of operation. You shall not during or at any time after the expiry or termination of these Terms in any manner, question or dispute the ownership by JustLame.
9.2. You agree not to use or register any trademarks, trade names, or logos that are or incorporate marks that are the same as or confusingly similar to the trademarks used on or in relation to the Services; not at any time to do or cause to be done any act or thing in any way that will impair or tend to impair any part of JustLame's rights, title, and interest in and to the Intellectual Property; and not in any way to make unauthorized use of the Intellectual Property or to represent that you have any rights of any nature in any of the Intellectual Property or any registrations thereof.
10. Copyright Infringement and DMCA Policy
10.1. Designated Copyright Agent. JustLame respects the intellectual property rights of others and expects users to do the same. Our designated agent to receive notifications of claimed infringement is:
Copyright Agent
Pixmeknot Limited
65 Icona Point Warton Road
London, England, E15 2LE
Email: support@justlame.link
10.2. DMCA Takedown Notice. If you are a copyright owner, or authorized on behalf of one, and you believe that a copyrighted work has been copied in a way that constitutes copyright infringement on or through the Services, you must submit a written notification that includes:
- A physical or electronic signature of the copyright owner or authorized agent;
- Identification of the copyrighted work claimed to have been infringed;
- Identification of the material that is claimed to be infringing and its location on the Services (URL);
- Your contact information (address, telephone number, and email);
- A statement that you have a good faith belief that use of the material is not authorized by the copyright owner;
- A statement, under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on behalf of the owner.
10.3. Counter-Notification. If you believe that your User Content was removed or disabled by mistake or misidentification, you may submit a counter-notification to our Copyright Agent containing:
- Your physical or electronic signature;
- Identification of the material that has been removed or disabled and its former location;
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
- Your name, address, and telephone number;
- A statement that you consent to the jurisdiction of the courts of England and Wales and that you will accept service of process from the person who provided the original notification.
10.4. Repeat Infringer Policy. JustLame will terminate, in appropriate circumstances, the accounts of users who are repeat infringers of intellectual property rights. A user will be considered a repeat infringer if they have been the subject of more than two valid takedown notices. JustLame may also, in its sole discretion, limit access to the Services and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
10.5. Misrepresentation. You may be held accountable for damages (including costs and attorneys' fees) for misrepresenting that any User Content is infringing your copyright or that any content was removed by mistake.
11. Duration and Termination
11.1. These Terms will become binding on you from the date on which you commence any use of the Services. These Terms and your rights to use the Services shall terminate upon JustLame terminating your use of the Services and/or these Terms.
11.2. If you breach any of these Terms or in any other way interact with or use the Services in any illegal, unlawful, or unauthorized manner, JustLame shall be entitled to terminate your access to the Services immediately, without prior notice and without any liability on JustLame's part and without prejudice to JustLame's rights in terms of these Terms or at law.
11.3. If you uninstall or delete the Services, you will no longer be able to access the Services' functionality and you will not be entitled to any refund of any amount paid for a subscription.
12. Availability, Errors, and Inaccuracies
JustLame may update its offerings of Services from time to time. The Services might sometimes be mispriced, described inaccurately, or unavailable, and JustLame may experience delays in updating information regarding the Services and the related marketing and advertising. JustLame cannot and does not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. JustLame reserves the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
13. No Warranties
YOU AGREE AND UNDERSTAND THAT SOFTWARE AND MOBILE APPLICATIONS ARE IN GENERAL NOT ERROR FREE. YOU AGREE THAT YOU USE THE SERVICES SOLELY AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH ALL FAULTS AND WITHOUT ANY WARRANTIES OR REPRESENTATIONS OF ANY KIND. JUSTLAME DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES REGARDING THE SERVICES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, UNDISTURBED USE AND ENJOYMENT, AND NONINFRINGEMENT OF THIRD-PARTY RIGHTS. WITHOUT LIMITATION TO THE FOREGOING, JUSTLAME PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS OR BE ERROR FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
14. Limitation of Liability and Indemnity
14.1. TO THE EXTENT NOT PROHIBITED BY LAW, JUSTLAME WILL HAVE NO LIABILITY FOR ANY LOSS, DAMAGE, COST, EXPENSE, INJURY, CLAIM, OR PENALTY OF WHATSOEVER NATURE ARISING FROM OR IN CONNECTION WITH THE SERVICES, THE USE OF THE SERVICES, OR THE INABILITY TO USE THE SERVICES INCLUDING, BUT NOT LIMITED TO, INDIRECT AND CONSEQUENTIAL LOSS OR DAMAGE AND LOSS OF PROFITS, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE).
14.2. YOU HEREBY INDEMNIFY JUSTLAME AGAINST ANY AND ALL LIABILITY, LOSS, DAMAGE, PENALTY, COST, OR CLAIM OF ANY NATURE WHATSOEVER SUFFERED BY YOU OR ANY THIRD PARTY IN RELATION TO THE SERVICES, THE USE OF THE SERVICES, OR THE INABILITY TO USE THE SERVICES.
14.3. YOU AGREE THAT IF INCORRECT DATA IS CAPTURED USING THE SERVICES, OR IF DATA IS CAPTURED INCORRECTLY, THE RESULTS GENERATED BY THE SERVICES WILL BE INCORRECT. JUSTLAME SHALL NOT BE RESPONSIBLE FOR INCORRECT DATA CAPTURED, OR DATA CAPTURED INCORRECTLY, USING THE SERVICES.
15. Application Stores and Distribution Platforms
If you accessed or downloaded the Services from any Services store or distribution platform (for example, Apple App Store or Google Play) you agree and acknowledge as follows:
15.1. These Terms are between you and JustLame and not with your Services Provider. JustLame, and not the Services Provider, is solely responsible for the Services.
15.2. The Services Provider has no obligation to furnish any maintenance and support services with respect to the Services. In the event of any failure of the Services to conform to any applicable warranty, you may notify the Services Provider, and the Services Provider will refund the purchase price for the Services to you (if applicable) and, to the maximum extent permitted by applicable law, the Services Provider will have no other warranty obligation whatsoever with respect to the Services.
15.3. The Services Provider is not responsible for addressing any claims you have or any claims of any third party relating to the Services or your possession and use of the Services, including, but not limited to product liability claims, any claim that the Services fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
15.4. The Services Provider and its affiliates are third-party beneficiaries of these Terms as related to your license to the Services. Upon your acceptance of the Terms, the Services Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the Services against you as a third-party beneficiary thereof.
15.5. You must comply with applicable third-party terms of service when using the Services.
16. Use of Artificial Intelligence Technologies
16.1. The Services may include features powered by generative artificial intelligence ("AI") to enhance user experience. These AI features are provided "as-is" and do not constitute medical, nutritional, fitness, legal, or financial advice. Users must not rely on AI to make automated decisions in high-risk areas such as health, employment, legal, or financial matters without appropriate human oversight.
16.2. You are solely responsible for verifying the accuracy and suitability of any AI-generated output before relying on it.
16.3. You must not upload personal data (such as facial images, biometric identifiers, identity documents, or medical records) into AI-powered features unless explicitly designed for that purpose.
16.4. JustLame may block or remove content that violates this Section 16.
17. Links to Other Sites
The Services may contain links to third-party websites or services that are not owned or controlled by JustLame. JustLame has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that JustLame shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services. You should read the terms and conditions and privacy policies of any third-party websites or services that you visit.
18. Privacy
JustLame collects Personal Data (as defined in its Privacy Notice) through and in connection with your use of the Services. Please see JustLame's Privacy Notice for more information regarding collection, use, disclosure, and processing of your Personal Data. It also tells you about your privacy rights. The Privacy Notice forms an integral part of these Terms and is expressly incorporated herein.
19. Governing Law and Jurisdiction
19.1. These Terms, and all claims or defenses based on, arising out of, or related to them or the relationship of the Parties created by them, whether sounding in contract, tort, law, equity, or otherwise, shall be governed by, and enforced in accordance with, the laws of England and Wales, without reference to its choice of law rules.
19.2. In the event of any dispute, you agree to submit to the exclusive jurisdiction of the courts of England and Wales as the legal forum for any such dispute. JustLame reserves the right to bring any suit, action, or proceeding against you in your country of residence or any other relevant country.
19.3. These Terms will not limit any consumer protection rights that you may be entitled to under the mandatory laws of the country where you habitually reside.
20. Dispute Resolution and Arbitration
20.1. Informal Resolution. In the event of any dispute between you and JustLame, send a notice of dispute to support@justlame.link. In the notice, provide your name, address, contact details, a description of the dispute, and the outcome you seek. You and JustLame agree to attempt for 30 days, after JustLame's receipt of a notice of dispute, to resolve informally any such dispute.
20.2. Definition of Dispute. The term "dispute", wherever and whenever used in these Terms, will have the broadest possible interpretation and will include any claim or controversy between you and JustLame regarding these Terms, the Services, any price of the Services, your use of the Services, your account for the Services, marketing, communications, your purchase transaction, or billing, under any legal theory including contract, warranty, tort, statute, or regulation.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
20.3. Binding Arbitration (for US Users). If you are a resident of the United States and the informal dispute resolution process described above does not resolve your dispute, you and JustLame agree that any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration, rather than in court, except that either party may bring claims in small claims court if the claims qualify.
20.4. Arbitration Procedure. The arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures, or by another mutually agreed arbitration provider. The arbitration will be conducted in the English language. Judgment on the arbitration award may be entered in any court with jurisdiction.
20.5. CLASS ACTION WAIVER. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND JUSTLAME AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU AND JUSTLAME EXPRESSLY WAIVE ANY RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR ANY OTHER REPRESENTATIVE PROCEEDING. If for any reason a claim proceeds in court rather than in arbitration, both you and JustLame waive any right to a jury trial.
20.6. Opt-Out. You may opt out of the arbitration and class action waiver provisions above by sending written notice to support@justlame.link within 30 days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration.
20.7. Exceptions. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in court for matters related to intellectual property, data security, or unauthorized access to the Services.
21. Miscellaneous
21.1. These Terms constitute the entire agreement between you and JustLame regarding your use of the Services. JustLame shall not be bound by, and you shall not have any claim or right of action arising from any express or implied term, representation, or the like which is not included or recorded in these Terms. However, these Terms apply in addition to any applicable terms imposed or required by Apple, Google, Microsoft, or any other provider from whose platform you download the Services, and these Terms supplement and do not alter or amend any such terms.
21.2. You shall have no right to rely on any amendment of these Terms unless the amendment is reduced to writing and signed by JustLame.
21.3. If JustLame fails to enforce a right in or provision of these Terms, such failure shall not constitute a waiver of such right or provision or affect in any way JustLame's right to require performance at any time in the future.
21.4. You shall not, without JustLame's prior written consent, transfer to any other party any of your rights or obligations under these Terms.
21.5. If any section or term of these Terms should be invalid, unenforceable, defective, or illegal for any reason whatsoever, then such section or term shall be severed, and the remaining terms and provisions of these Terms shall continue in full force and effect.
If you have any questions about these Terms, please contact us at support@justlame.link
